For new owners
Welcome to Pacific Point Condominiums
Welcome to your new home at Pacific Point! You are now one of a group of 98 homeowners who make up our Home Owners Association (HOA). Some of you may have never lived in a shared space like ours before now. Some of you have
doubtlessly lived in apartments before, but perhaps as renters, not owners.
When you purchased your unit, you got a copy of our By-Laws, CC&R’s (Covenants, Conditions and Restrictions) and Articles of Incorporation. Most of your questions about how things work around here can be answered in those documents, especially the CC&R’s. Fortunately you have a Board that can usually answer your questions and if not, they can find out.
The HOA meets once a month in our clubhouse on the second Tuesday of the month at 7 pm. We also hold a zoom meeting if you cannot attend in person. Our complex-wide election occurs in October. We elect 5 owners to the Board of Directors and they choose who acts as president and the other officers. Directors serve for 2 years and their terms are staggered—only 2 or 3 of them run in any year. We currently do not have any rules about term limits. Directors serve voluntarily.
The HOA website is www.pacificpointcondos.org. It was recently redone and it’s a work in progress.
Contacts
Your contact for all things Pacific Point is our management company, Manor Association, Inc.
Manor Association, Inc.
1820 Gateway Drive, #100
San Mateo, CA 94404
phone: 650-637-1616
fax: 650-637-1670
Many things can be solved at Manor customer service: cs@manorinc.com. Email is better than phoning by generating the all-important case number.
Account manager
Our account manager at Manor is Mark Borson
mark@manorinc.com
650-637-1616 x460
General contractor
Our general contractor is Kirk Kloepfer
kirk.kloepfer@gmail.com
650-619-4992
Other
Westlake Towing: (650) 755-4300
Miller O Brien Tow: (650) 359-3511
Pacifica Police Dept: (650) 738-7314
What to do and who to contact when…
| An outside light has burned out. | Contact Manor Customer Service: cs@manorinc.com |
| Some landscaping needs attention | We have a landscaping committee and have found that it’s better if they alone (or Mark or Kirk) interact with the landscapers. You can contact either one or Customer Service and they can refer it to the committee members. |
| I suspect an AirBnB rental in my building. | Contact Mark Borson, Manor Manager |
| I want to replace a window or door. | We have Architectural Guidelines on our website and an easy form to fill out. Our Architectural Committee needs to approve all remodeling. We have favored vendors that make the process easier, especially for windows and doors. |
| I want to remodel my kitchen. | See above. The less moving of pipes or walls, the easier it is. However there are no prerequisites. We just want to know: a) what kind of work you want to do; b) licensed professionals are doing the work; and c) you’ve gotten the proper permits from the City of Pacifica. Regarding working hours and noise, we follow the rules of the city of Pacifica except we do not allow any noise generating contract work on Sundays. |
| My bathroom is flooding from the unit above me. Who’s going to pay? | This is an emergency and the time to worry about who pays is later. Call a plumber. Between you, the HOA and your insurance company, we can figure that out. Later. |
| I want to use my fireplace. Is it safe? | Fireplaces are no longer to be in use. Please be advised that until further notice, no fires will be allowed in any fireplace at Pacific Point. This goes for the clubhouse as well. All Unit Owners must notify their tenants that no fires are permitted. The chimney flue and chase construction are a fire hazard. No fireplace inspection, including those that may have been done in the past, will be considered valid that has not included an inspection of the entire chimney chase to verify whether or not there is a draft stop at each floor as is required by the 2019 California Building Code. Many if not all Pacific Point buildings were originally constructed without the draft stop components that were required at the time, and are currently required within the wood chimney chases at each floor level where the sheet metal flues from the fireplaces below penetrate the floor levels on their way to the tops of the chimney chases. In addition to the flaws in the flue and chimney chase construction, the metal fireboxes within each unit at the time of construction are no longer considered safe to use. The existing design of the fireplaces is a significant fire risk, and the Board ordered this communication be sent to all owners, requiring that owners and/or their tenants immediately cease using their fireplaces for fires and that the Association will close the chimney caps off at each chimney, thus rendering them no longer usable for fires. This restriction on fireplace usage remains in place indefinitely, until further notice. |
How to be a better neighbor
The Board wants to be of assistance to all owners. At the same time, we want to stay out of your life and not
intrude on your privacy. So many of these tips should be obvious, but FYI:
- Don’t park in front of a garage that’s not your own.
- Always drive around the complex in the one-way, counter-clockwise direction, like the signs say.
- If you’re remodeling, you may NOT use our garbage bins. All contractors must haul their own debris away.
- Break up or flatten any small boxes before putting them in the recycling bins. Larger boxes can be flattened and left neatly beside the recycling bins.
- If you’re going away for more than a week and you have a car parked in our lot with a permit, consider asking a neighbor to keep an eye on it. It can be cited (not towed) for being parked over 7 days. Your neighbor can then move the car and avoid the tow. The car can be towed 24 hours after being cited.
- Come to a meeting (second Tuesday of the month) and meet your neighbors!